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HEALTH Matters

White Plains Hospital Recognizes 13 Extraordinary Physicians and Surgeons for Excellence in Patient Satisfaction

December 3, 2014

WHITE PLAINS, N.Y. (December 3, 2014) – White Plains Hospital was pleased this week to recognize 13 extraordinary physicians and surgeons for excellence in patient satisfaction: surgeons Dr. Paul Fragner, Dr. Mark Gordon, Dr. Seth Neubardt, Dr. Robert Reiffel, Dr. Jack Stern, Dr. Carl Weber, Dr. Kaare Weber, Dr. Philip Weber, and Dr. Mia Wright as well as gastroenterologists Dr. Robert Fath, Dr. Steven Fink, Dr. Seth Gendler, and Dr. Bryan Green.

According to the Press Ganey Company, the largest vendor in the country that measures patient satisfaction, these doctors all ranked in the Top 10% in the nation for Ambulatory Surgery patients. The hospital recognized these physicians by hanging an elevator cling outside the surgical waiting area. This is not the first recognition for White Plains Hospital’s excellence in Patient Satisfaction. Earlier this year, Healthgrades recognized the hospital for performing in the Top 5% nationally in Patient Experience.

White Plains Hospital (WPH) is a 292-bed voluntary, not-for-profit health care organization with the primary mission of offering high quality, acute health care and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. Centers of Excellence include the Dickstein Cancer CenterThe William & Sylvia Silberstein Neonatal & Maternity Center and The Ruth and Jerome A. Siegel Stroke Center. The Hospital has the busiest Emergency Department in Westchester County, seeing over 55,000 visits a year. White Plains Hospital is the only community hospital in Westchester County licensed to perform emergency & elective angioplasty. The Hospital is fully accredited by the Joint Commission and earned its recognition as a Top Performer for Key Quality Measures® in 2013. The hospital is also an eleven-time winner of the Consumer Choice Award, an honor given to the nation’s top hospitals by the National Research Corporation, and received Magnet® designation in 2012 from the American Nurses Credentialing Center (ANCC). For additional information, visit