White Plains, NY. – White Plains Hospital has been named a 2019 Press Ganey Guardian of Excellence AwardSMwinner for Patient Experience in Neonatal Intensive Care.
The Press Ganey Guardian of Excellence Award is a nationally recognized symbol of achievement in health care. The annual award honors health facilities that have consistently sustained performance in the top 5% of all Press Ganey clients nationally for one year.
“This recognition not only reflects White Plains Hospital’s commitment to providing a premier level of care to our smallest, most vulnerable patients and their families, it also assures new parents that they can expect the most compassionate and comprehensive care from the area’s top neonatal experts,” says White Plains Hospital CEO Susan Fox.
Led by Jesus C. Jaile-Marti, MD, FAAP, Chief of the Division of Neonatology at White Plains Hospital, the Neonatal Intensive Care Unit (NICU) team consists of six board-certified neonatologists and 40 specialized and certified registered nurses. The Charles A. Mastronardi Neonatal Intensive Care Unit at White Plains Hospital is one of the most advanced Level III neonatal ICUs in the tri-state region. Level III is the highest accreditation possible for a community hospital perinatal center and signifies that White Plains Hospital is equipped to provide perinatal care services for patients requiring increasingly complex treatment.
The NICU at White Plains Hospital was also recognized with a gold-level award from the American Association of Critical Care Nurses Beacon Award for Excellence in 2017. For more information regarding the White Plains Hospital NICU, please call 914-681-1253
About White Plains Hospital
White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. Centers of Excellence include the Center for Cancer Care,The William & Sylvia Silberstein Neonatal & Maternity Center and The Ruth and Jerome A. Siegel Stroke Center. The Hospital’s Flanzer Emergency Department is the busiest in Westchester County, with more than 60,000 patient visits a year. White Plains Hospital performs lifesaving emergency and elective angioplasty in its Joan and Alan Herfort, MD, Cardiac Catheterization Laboratory and Marie Promuto Cardiac Catheterization Laboratory. White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, New Rochelle, Somers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale. The Hospital is fully accredited by the Joint Commission and earned its recognition as a Top Performer for Key Quality Measures® in 2015 and 2013. The Hospital received Magnet® designation in 2012 and 2016 from the American Nurses Credentialing Center (ANCC). In 2014, 2016 and 2018, and 2019, White Plains Hospital received the Outstanding Patient Experience Award from Healthgrades® and in 2019, was the only Hospital in Westchester to be named Best Regional Hospital by U.S. News & World Report. http://www.wphospital.org