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White Plains Hospital Receives 5-Star Quality Rating from Federal Agency

July 28, 2022

The Hospital Is One of Just Eight in New York to Receive the Highest Rating by the Centers for Medicare and Medicaid Services

White Plains, N.Y. (July 28, 2022) – White Plains Hospital announced today that it has earned a five-star hospital rating from the Centers for Medicare and Medicaid Services (CMS) — the highest distinction offered by the federal agency.

White Plains Hospital is the only Hospital in Westchester County, and one of only eight in New York state, to receive five stars. To learn more and see how White Plains Hospital compares to other hospitals in the region, visit:

The CMS ratings are based on more than 40 quality measurements that fall into five categories: mortality, safety of care, readmissions after treatment of common conditions, patient experience, and timely and effective care.

“To be awarded 5 stars from CMS is a tremendous accomplishment that speaks directly to our commitment to providing high quality care and prioritizing the patient experience for our community,” said Susan Fox, President & CEO of White Plains Hospital. “This honor recognizes the role our entire staff plays in delivering exceptional patient care as well as the overall culture of excellence that exists throughout our Hospital.”

“The CMS ratings are an important resource for patients and families when determining where to seek care, and receiving this top rating reflects the countless efforts made every day to make our Hospital the safest and most trusted provider of quality care in the region,” added Dr. Michael Palumbo, Chief Medical Officer at White Plains Hospital.

The CMS recognition comes on the heels of the Hospital’s receiving several other recent accolades, including: the Outstanding Patient Experience Award from Healthgrades® for the sixth time; an “A” Safety Grade from the Leapfrog Group for the 7th consecutive time; a Best Regional Hospital by U.S. News & World Report for the fourth consecutive time; and a 3rd consecutive designation as a Magnet® organization by the American Nurses Credentialing Center.

About White Plains Hospital  

White Plains Hospital is a proud member of the Montefiore Health System, serving as its tertiary hub of advanced care in the Hudson Valley. The Hospital is a 292-bed not-for-profit health care organization with the primary mission of providing exceptional acute and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. Centers of Excellence include the Center for Cancer Care and The William & Sylvia Silberstein Neonatal & Maternity Center. The Hospital’s Flanzer Emergency Department is the busiest in Westchester County. White Plains Hospital performs lifesaving emergency and elective angioplasty in its Joan and Alan Herfort, MD, Cardiac Catheterization Laboratory and Marie Promuto Cardiac Catheterization Laboratory and in 2021, the Hospital formally launched its cardiac surgery program with its first-ever open-heart surgery in partnership with world-class cardiac surgeons from Montefiore Einstein. White Plains Hospital has outpatient medical facilities across Westchester, including multispecialty practices in Armonk, New Rochelle, Somers and Yorktown Heights; and Scarsdale Medical Group locations in Harrison and Scarsdale.

The Hospital is fully accredited by the Joint Commission and earned its recognition as a Top Performer for Key Quality Measures® in 2019. In addition, the Hospital received Magnet® designation three times, most recently in 2021 from the American Nurses Credentialing Center (ANCC). The Hospital recently received the American Heart Association’s Mission: Lifeline® Gold Achievement Award for its treatment of patients who suffer severe heart attacks in its Emergency Department and Cardiac Catherization labs and its mortality rate is amongst the lowest in the country according to the National Cardiovascular Data Registry (NCDR). The Hospital has been reaccredited by the American College of Surgeons Commission on Cancer for providing high-quality, patient-centered cancer care to their patients and the community. It has earned a three-year accreditation from the National Accreditation Program for Rectal Cancer (NAPRC), one of 60 hospitals in the nation, and the Hospital’s Bariatric Surgical Center is accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP). White Plains Hospital has received full accreditation for its breast cancer program four times from the National Accreditation Program for Breast Centers (NAPBC) and The American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®) recognized White Plains Hospital as a top 10% performing hospital for achieving meritorious outcomes for surgical patient care in 2019. In 2022, White Plains Hospital received the Outstanding Patient Experience Award from Healthgrades® for the 7th time, and in 2022 became the only Hospital in Westchester to be awarded with an A Safety Grade from the Leapfrog Group for the 7th time.